Our vision is to be the best Volume LTL/Truckload Distribution carrier in New England. We want to continue to operate in a manner that sets the highest standards of quality and efficiency in the transportation business. The mission of Red Line Freight Systems, Inc. is to be the recognized leader in providing high-quality, cost-effective, regional Volume/LTL Truckload and Distribution transportation services. We will accomplish our mission through educating, training and empowering our employees who are dedicated to continuous improvements. Our ultimate measure of success will come from customer loyalty and partnerships. The services provided by Red Line Freight Systems, Inc. are the end result of our efforts and designed to meet or exceed our customers' needs and expectations.

People

• Provide equal opportunity for each employee to achieve their full potential
• Treat all employees with dignity and respect
• Acknowledge all contributions
• Practice open and interactive communication
• Maintain trust and respect in all relationships
• Work as a team throughout the company
• Know and understand our customers' needs and requirements

Performance

• Focus on exceeding the needs of external and internal customers
• Conduct business practices honestly, ethically and morally
• Preserve and care for company assets
• Demonstrate operational excellence
• Achieve sufficient earnings to support long-term growth and job security

Process

• Improve all business procedures and methods
• Commit resources to ongoing training, education and development
• Recognize all quality achievements
• Use Statistical Process Control (SPC) tools to measure effectiveness and efficiency